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Line Management Technology

Make Waiting Customers Happy

CUSTOMIZABLE DESIGN

Display logos, graphics, fonts, colors and styles that are consistent with the retailer’s branding.

EASY TO USE

Line configurations vary greatly between locations, or even a single location based on time of day. Reconfigure lines on demand.

DRAG AND DROP

Close lines, queues, and registers with a simple drag and drop interface. 

Features

We created CPS QuikLine with retail store flexibility in mind. 

POS INTEGRATION

QuikLine has an easy to use API that allows integration with several different Point-Of-Sale systems. We have integrated with IBM and NCR systems in the past.

FEATURING INTEL® HARDWARE

We use standard, Intel® hardware for all of our QuikLine installations.  For monitors, we recommend industrial grade hardware (such as NEC or Samsung), but it is up to you!

EASY TO CONFIGURE

We built a simple drag-and-drop interface that allows you to open and close lines, update logos and colors, and easily change messaging.

NO INTERNET REQUIRED

We know security is important. All configuration can be done in the store itself, or if necessary, via a remote web portal. All over SSL/HTTPS.

CASE STUDY

Proactive Retail Line Management

We’ve all been in them: long, retail checkout lines that seemingly have no end. Busy retail locations process thousands of transactions per day, some up to as many as 75,000! A high volume level typically results in long lines at checkout, the last stage of the purchase process. QuikLine reduces both actual and perceived wait times.

LINE FORMATION STRATEGY

A retailer’s line formation strategy is relatively simple to create and key to customer satisfaction. QuikLine supports various line configurations.

EFFICIENT FUNCTIONALITY

QuikLine uses “call forward” visual and audio messaging to efficiently manage and direct traffic.

DEMAND BASED FLEXIBILITY

Line configuration needs can vary greatly between locations, and even within a single location during particular times of the day or year. QuikLine gives retailers the ability to reconfigure lines based on demand.

BRANDING AND MARKETING

QuikLine displays use logos, graphics, fonts, colors and styles that aer consistent with the retailer’s brand. It also provides marketing opportunities such as promotional videos and and messages.

Download Full Case Study

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Blog – Latest News

Read up on the latest information on retail line queuing in our blog!

Retailers: Get Customer-Centric with Queue Management

. Customer-centric suggests putting a focus on the customer experience. It’s not easy for retailers to keep pace with the changing ways people want to shop for products and connect[…]

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Queue Management Technology Improves Waiting in Line

Waiting in Line Drives Most People Crazy! Gretchen Rubin, writing in Psychology Today, teIls us, “I’m a very impatient person. Waiting in a slow moving line is one of those[…]

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Line Management, Jockeying and Happier Customers

Making Customers Happy Even When There are Lines Nothing scares retail customers more than seeing a long line at checkout. No one likes waiting — without knowing that there’s an[…]

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Putting Queue Theory to Work on Lines

Lines…we can probably agree that they’ll always be with us. Retail is Using Queue Theory to Manage Lines Businesses are putting queue theory (a mathematical process developed over 100 years ago) to[…]

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Line Management: Going Beyond Wait Time

Lines Are an Issue for Both the Consumer and Business None of us likes waiting in line — whether at the DMV, the market, amusement park or sporting event.  News[…]

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Using Design to Maximize Retail Store Experiences & Sales

You’re probably like us — a reader. Blogs, websites, newspapers, magazines, you name it — working to keep on top of technology and trends so CPS’ automated line management software[…]

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Contact us

If you would like more information on CPS QuikLine, please fill out the form below and we will contact you ASAP!